Shipping policy

Shipping Policy

At JAZZBA, we're excited to bring our chatpati styles straight to your doorstep! Here's everything you need to know about our shipping and delivery process.

1. Order Processing

Orders are generally processed within 1-3 business days after successful payment or order confirmation.
Orders placed on Sundays, public holidays, or during sale periods may take additional processing time.
Once your order is dispatched, you will receive shipping and tracking details, wherever available.

2. Shipping & Delivery Timeline

Orders are generally delivered within 5–10 business days after dispatch, depending on your location and courier service.
Deliveries to remote locations may take longer.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free-shipping offers will be mentioned on our website or during checkout.
Additional charges, if any, will be communicated before the order is confirmed.

4. Order Tracking

Once your order has been shipped, tracking details will be shared through the contact information provided at checkout, wherever available. You can use these details to track your shipment.

5. Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping details, including their full address, PIN code, and contact number.

JAZZBA will not be responsible for delays caused by incorrect or incomplete addresses or unavailability of the recipient. Additional shipping charges may apply if a shipment needs to be resent due to incorrect details provided by the customer.

6. Delayed or Lost Shipments

While we work with courier partners to ensure smooth delivery, delays can occasionally occur. If your order is significantly delayed or appears to be lost in transit, please contact us so we can coordinate with the courier partner and assist you.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs or an unboxing video. We will review the issue and provide an appropriate resolution in accordance with our Return, Refund & Exchange Policy and applicable consumer laws.